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Susan Santos

Susan Santos Ins Agency Inc

94-229 Waipahu Depot St Suite 201
Waipahu, HI 96797-3032

Corner of Farrington Hwy & Waipahu Depot St. next to Times Supermarket and across Servco Toyota.

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Aloha and thank you for visiting my page! I am proud to say I have been associated with State Farm since 1994. My team and I are honored to serve the state of Hawaii with auto insurance, home insurance, renters insurance, life insurance and business insurance. We even offer pet insurance! Our office is conveniently located in the heart of Waipahu with a long history of serving the community. We take the time get to know our customers and provide personal insurance plans. Our local and experienced team will treat you like a part of our family. We are also fluent in Tagalog and Ilocano. Please see us for all of your insurance and financial services needs. We also welcome military, out of state relocations and our neighboring island communities such as Maui, Kauai and the Big Island of Hawaii. We look forward to serving you!

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds, Annuities

Office Hours

9:00 am - 5:00 pm Mon-Fri

Evenings By Appointment

Saturdays By Appointment

94-229 Waipahu Depot St Suite 201
Waipahu, HI 96797-3032
Map & Directions


English, Pampangan, Ilocano, Tagalog
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We are a team of committed individuals who establish and maintain quality relationships, deliver unsurpassed customer satisfaction and help people build, insure and preserve their dreams.
Arlene Mones State Farm Agent Team Member

Arlene Mones

Personal Account Representative

Arlene was born and raised in the Philippines, moved to Guam in 1991 and made her home in Hawaii in 2001. Her journey with insurance began in 2002. She is very friendly, knowledgeable and fluent in Tagalog, Ilocano & Kapampangan. Arlene is available to assist with your auto, home, business, life & health insurance needs! 


Pua Fuentes

Personal Account Representative

Pualani "Pua" was born and raised in Waipahu and graduated from Waipahu High School. Her journey with State Farm began in 1991 and since then, she has been focused on providing excellent customer service. Pua is available to assist with all of your auto, home, business, life & health insurance needs!